Before it leaves our shop each Bitwood Guitar is thoroughly inspected and tested. We then do a basic setup:
If you are not completely satisfied with the value and performance of your Bitwood Guitar we'll replace it or refund the purchase price within 30 days of your purchase.
On this tune the guitar part was played on a Bitwood "Epic 35", available in early 2020 from the Bitwood Guitar Store.
We have sold our last Epic 35.
At this time, sadly, the availability of the Epic 35 in the future is uncertain.
It was a beautiful and popular instrument and we will do our best to return it to the Bitwood family.